If the electric step on your motorhome stops working, this can be particularly problematic when travelling. Fortunately, there are some solutions you can implement yourself to fix the problem and continue your journey.
Possible causes at a glance
- Pollution: Dirt, salt and dust can block the mechanism or interfere with the contact switch.
- Defective fuse: A blown fuse prevents automatic retraction when the engine is started.
- Mechanical defect: A "click-clack" sound indicates problems with the end switch, the motor, the drive pinion or other mechanical defects.
Solutions that you can implement yourself
- Remove soiling: Remove dirt and dust thoroughly from the step and lubricate it with silicone spray if necessary.
- Check and replace defective fuse: Look under the passenger seat or behind the driver's seat at the EBL. Make sure that the 25 A fuse has not blown and replace it with a new one if necessary. This is particularly important to ensure automatic retraction when the engine is started.
- Remedy mechanical defect: If you hear a constant "clack-clack" sound while pressing the switch, the end switch may not be working properly or there may be another mechanical defect. Take care not to hold the switch pressed in permanently, as this could blow the fuse. However, if the clicking sound occurs constantly, consider pulling the fuse as soon as the step is retracted or extended.
- Emergency assistance on the road: If the step does not retract completely and you have no way of solving the problem, you can secure it as follows: Use a safety bracket or cable tie to secure the step firmly in its retracted or extended position. Make sure that it cannot slip during the ride to ensure a secure hold.
When is professional help necessary?
If the above solutions do not solve the problem, it is advisable to seek professional help. A visit to an authorised Bürstner partner or a qualified specialist workshop can ensure that the step is repaired properly and prevent potential further damage.
⚠️ Safety information
A step that is not retracted can pose a considerable danger and cause serious damage to both your vehicle and other people. Always be vigilant and contact a Bürstner authorised dealer immediately.
💡 Our tip
To avoid future problems, regularly check the step for dirt and mechanical blockages. Regular maintenance can prevent expensive repairs and ensure the long-term functionality of your step.
This website uses automatic translations. Please excuse any errors. In case of doubt, the original German version applies.