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  2. First Aid

First Aid

Having trouble with your vehicle? Here you'll find tips and easy-to-understand guides to help you find solutions on your own. Choose a section or use the search function to find specific information.

Energy Supply

  • Gas cylinder change: Gas flow problems
  • Power failure: Causes and what you can do
  • Gas test booklet - procedure in the event of loss

Communication & Media

  • Satellite antenna: Reception faults
  • Satellite antenna: Parabolic antenna does not retract
  • myBürstner App: Solving Bluetooth connection problems
  • Reversing camera: No picture

Water & Sanitation

  • Overflow in the motorhome fresh water tank? How to react correctly
  • Fresh water tank: Misfuelling with fuel
  • Water supply or pump fault

Living Comfort

  • Air conditioning: No cooling mode
  • Alde heater: Recognising and rectifying ignition problems
  • Truma heater: Recognising and rectifying ignition problems
  • Heating: How to get warm again
  • Refrigerator: Insufficient cooling
  • Electric drop-down bed: No function

Access & Security

  • Door and window problems: Effective immediate help
  • Electric step: Problem solving in the event of failure
  • Side marker light: Frequent faults
  • Control panel: Unknown flashing LEDs or displays
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Thank you for your interest! We want to help you get the support you're looking for quickly and easily.

Our experience shows that our specialist dealers can often assist you directly – whether it's technical questions, individual solutions or personal advice.

Simply use our dealer search to conveniently find a contact person near you.

Of course, you can also send your request to us directly via our form. Please understand that processing may take some time depending on the complexity.

We look forward to helping you!