The rear-view camera does not work: A problem that can affect both comfort and safety when reversing. Here are some troubleshooting steps if the rear-view camera is not working.
Possible causes at a glance
- Technik: A power failure, a cable break or a hardware defect can impair the function of the rear-view camera.
- Operation: Incorrect settings or incorrect alignment of the camera will affect the image quality.
- Umwelt: Water damage or mechanical impact can damage the camera's electronics.
Solution approaches
- Check the Settings: Make sure that the rear-view camera is activated in the Settings of the multimedia device.
- Function of the rear lights: Check whether the rear lights work when reverse gear is engaged, as this may indicate wiring problems.
- Check for damage: Inspect the rear-view camera for visible damage such as cracks or corrosion.
When is professional help necessary?
If the camera does not work despite correct settings and a functioning rear light, it is advisable to visit a Bürstner partner. Specialists are able to carry out detailed fault analyses and repairs.
💡 Our tip
Keep the lens of the rear-view camera clean to ensure a clear view. Special cleaning cloths for camera lenses can help to effectively remove dirt and moisture.
This website uses automatic translations. Please excuse any errors. In case of doubt, the original German version applies.